Effective Date: September 1, 2023

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This Privacy Policy governs the manner in which SinoSan ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of sinosan.ch (referred to as the "Website"). This Privacy Policy applies to the Website and all products and services offered by SinoSan.

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1. Information We Collect

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, place an order, subscribe to our newsletter, fill out a form, respond to a survey, or interact with other activities, services, features, or resources we make available on our Website. The information we may collect includes:

• Name

• Email address

• Postal address

• Phone number

• Other information relevant to customer surveys and/or offers

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​2. How We Use Collected Information

We may collect and use your personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.

• To process payments: We may use the information you provide about yourself when placing an order only to provide service to that order.

• To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests.

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​3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

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​4. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

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​5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information held by us.

• Object to or restrict the processing of your personal information.

• Withdraw consent at any time for us to process your personal information.

To exercise any of these rights or make a privacy-related request, please contact us using the contact information provided at the end of this Privacy Policy.

 

 

6. Third-Party Websites

You may find advertising or other content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Website, is subject to that website's own terms and policies.

 

 

7. Changes to This Privacy Policy

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

 

 

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

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TCM Praxis SinoSan
Wiesenstrasse 1,
8008 Zürich
Schweiz

E-Mail: info@sinosan.ch